Privacy Policy

Lone Star General Remodeling ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us about our services.

Information We Collect

We collect information you provide directly to us, including:

Name, email address, phone number, and mailing address
Project details, budget information, and property address
Communication preferences and consent for SMS messaging
Any other information you choose to share when contacting us

We may also collect technical information automatically when you visit our website, such as your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide estimates
Schedule consultations and manage remodeling projects
Send service updates, project information, and appointment reminders
Improve our website and customer service
Comply with legal obligations

SMS Messaging

If you consent to receive SMS messages by checking the opt-in box on our contact form, we will send you text messages about our services, appointments, and project updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance. Your consent to receive SMS messages is not a condition of purchasing any goods or services.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

Service providers who assist with business operations (such as scheduling tools or payment processors)
Legal authorities when required by law or to protect our rights

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure.

Your Rights

You have the right to:

Access, update, or delete your personal information
Opt out of marketing communications at any time
Withdraw consent for SMS messaging by replying STOP

Cookies and Tracking

Our website may use cookies and similar technologies to improve functionality and analyze site usage. You can control cookie settings through your browser.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Lone Star General Remodeling
Phone: (346) 425-9986
Contact Form: https://lsgenrem.com/contact/